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User Experience (UX) & Design

Where design delivers value

Good design is appealing, great design is informed

We understand that good design comprises of more than just aesthetics; it should enhance the experience that users have with your product. Therefore, as a UX design agency, we encourage businesses to focus on customers over transactions and place their users’ needs at the centre of all company activities. After all, a design isn’t complete somebody is using it. Our UX consultants drive business success through a combination of user-informed strategies, creative ideas and technical innovation.

User-centric down to the core

Your users measure their satisfaction relative to the quality of digital experiences your business provides. So, the better your user journeys, the better your business. Our UX specialists are experts in user journey optimisation. We can optimise every step your users take, regardless of media or channel, from awareness to retention.

Content and features

Content matters – we’ll provide a summary of the content and features that deliver the best user experiences possible. See our full content service offering

Structure and layout

With clear insight into your users and their needs, we’ll provide the architecture, structures and layouts to deliver your user experiences most effectively.

User Interface (UI) Design

We utilise interactive visual prototypes to test and stage bespoke functions that are pleasurable and easy to use.

Looks and styling

We focus on looks and style as much as we do usability. We'll help you with: Typography Colour Graphic style, illustration and iconography Photography and imagery Video and animation

It’s one thing creating websites that people enjoy using; it’s another thing creating websites that everyone is able to use. Our UX consultants are specialists in web accessibility and can work with you to provide accessibility for all.

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Relevant insights

May 18, 2021
8 Reasons Why Law Firms Need a Good Website

Discover 8 reasons why your law firm needs a great website. Learn how a well-developed website will help you gain potential clients.

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October 20, 2021
Social Media Videos: Specifications and Recommendations

A powerful way to get people’s attention is to create video content. Video makes it easier to forge human connections at scale. Anyone can create video content, but there are a few things you should know before getting started.

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June 10, 2021
Why Good UX and UI Design is Important

What is UX and UI design and why is it so important? This blog post will take you through the reasons why good UX and UI design is important for businesses today, and the simple steps to improve your business' UX and UI design processes.

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March 15, 2022
How User Experience (UX) Can Help Marketers

We’ve all been in a situation where our ideas are backfiring or not progressing through the team. For marketers, these frustrations often occur with those in UX teams that disagree on things such as content and user-interactions on a website.  

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April 1, 2020
WCAG Checklist for the Designer

This blog will ensure that your design meets the requirements for web accessibility according to WCAG. Read more here.

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August 13, 2020
What Does Web Accessibility Mean for Your Digital Business?

To have an inclusive website has never been more important than it is right now. With the new Web Accessibility Act, public institutions must follow a set of international accessibility standards to assist primarily disabled digital media users. Find out how this is affecting your digital business.

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May 13, 2021
Five Ways Video Marketing Can Grow Your Business

If 2020 has taught us anything it's that videos are key, and everyone should be creating them. Videos must be pleasing on the eye and engaging to watch, but not everyone has to be an expert videographer to create one.  Here’s our quick and simple guide on how to create engaging videos using nothing but your own device.

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January 1, 2001
User Experience (UX) as Part of the Customer Experience (CX)

‘User Experience’ (UX) and ‘Customer Experience’ (CX). They sound alike, right?

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February 3, 2022
The Six Steps of the UX Design Process

The new, digitally conscious customer expects instantaneous information at their fingertips and measures their satisfaction relative to the quality of digital experiences that your business provides.

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January 19, 2022
User Experience (UX) Strategy for Websites 101: What and How?

The term user experience strategy, or UX strategy, is the latest buzzword in today’s commercial world, but what exactly does it mean and how do you master it?

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