Cloud services connect programs, data and devices and are used, among other things, to build, roll out and manage your web solution.
Novicell Cloud Services provides solutions with a focus on:
Free up IT resources with flexible resource allocation
Delivers data security and compliance at server level.
Provides high performance with latest generation hardware and well-maintained software.
Provides stability and continuity with backup and establishment of new servers
Ensures the right capacity with scalable server setup
Ensures minimal downtime because the cloud does not have one server that constitutes a 'single point of failure'
Read more about our different hosting options
360 degree operation
Novicell monitors your web solution and ensures a well-functioning server setup.
By pooling operations at Novicell, you get a single point of contact that gives you peace of mind that a task or problem does not end up between different suppliers..
Then you can take care of your business in peace and quiet, while our experts take care of data security, updates and performance.
We handle the operation of the solution itself and maintain the software application.
This means that you always have a team of frontend and backend developers watching your back, ready to spar with you and assist - no matter what questions and problems arise.
Our Service Level Agreement (SLA) ensures that all customers receive quick responses to their inquiries and that critical errors are resolved immediately.
Our Cloud Service Agreements include
Hosting and monitoring
- Shared Hosting - Dedicated Hosting - Cloud Hosting - Ongoing remote backup - CPU/disk/ram monitoring and duty schedule 24/7 - Application monitoring 24/7
Support and Service team
- CMS backend support in the period 8am - 4pm - Quick response regarding minor tasks - Fast fix of critical errors
Development and staging sites
- Staging sites for testing before commissioning - Development server for the Development process
Code storage and documentation
- Cases are managed and history preserved in Atlassian Jira - Control and version Control of the code via Bitbucket for instance
- Patching of the operating system - Security updates of CMS - Compliance with service targets
Own system administrator
- Adjusts your setup regardless of the data centre - Supplement to own IT Department
Selected companies we have helped with cloud services
Read about some of the solutions here
Brand-new web solution focused on performance and user functionality
Novicell has developed a Sitecore solution for Kamstrup that enables the creation of universes for different target audiences. Read the full case study here.