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Voyado

Build strong customer relationships through personalization and insight

What is Voyado?

Voyado is a complete Customer Experience Platform (CXP) developed with a focus on the retail industry. The platform gathers all your knowledge about customer behavior, preferences, and purchase history into one central system, enabling you to create relevant, personalized experiences—both online and in-store. Whether it's marketing automation, loyalty programs, customer data, or product recommendations, Voyado is designed to make it easy to engage your customers and build lasting relationships. The platform is built around two main components: - Engage, which focuses on marketing automation, customer dialogue, and loyalty - Elevate, which offers intelligent product search and personalized product recommendations Together, they form a holistic platform that enhances the customer experience and increases conversions. With Voyado, you gain a powerful tool to improve the customer journey from the first interaction to becoming a loyal returning customer.

Link to voyado.com

Why choose Novicell as your Voyado partner?

At Novicell, we specialize in helping retail businesses maximize their marketing and e-commerce solutions. With Voyado as the technology and Novicell as your strategic and technical partner, you get a collaborator who understands both the business potential and technical capabilities of the platform.

We help you with:

  • Consulting and business development: How to best use Voyado for your goals
  • Technical integration: We ensure smooth integration with your webshop, POS, and other systems
  • Campaign setup and automation flows: We help build effective and personalized campaign flows
  • Training and support: We equip your teams to make the most of the platform

Novicell is a trusted technology partner with extensive experience in e-commerce and marketing automation, ensuring that Voyado becomes an effective tool in your digital toolbox.

Benefits of Voyado

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    Personalization at scale

    Use real-time data and advanced segmentation to create personal customer experiences that truly resonate—whether via email, SMS, app, or in-store.

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    High-precision marketing automation

    Set up automated flows triggered by customer behavior. This can range from welcome series and abandoned cart emails to advanced loyalty programs.

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    Loyalty programs that convert

    Create meaningful rewards and incentives that keep customers coming back. You can customize points, discounts, and exclusive benefits based on your business goals.

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    AI-driven product recommendations

    Voyado Elevate uses artificial intelligence to deliver personal and relevant product recommendations—in your webshop and newsletters.

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    Intuitive and user-friendly interface

    The platform is built with the user in focus, allowing marketing teams to create, test, and adjust campaigns without technical assistance.

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    Fully omnichannel overview

    Get a unified overview of your customers’ interactions across channels and devices—and use that insight to improve the experience.

You should choose Voyado if...

  • You work in retail and want to create better customer experiences
  • You want to gather and activate customer data in one place
  • You want effective marketing automation with high personalization
  • You want to engage your customers with a strong loyalty program
  • You’re looking for a user-friendly platform your marketing team can operate independently
Want to know more?

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