Key industry figures
Source: Hesehus, 2025; Cphbusiness, 2025
More and more professional buyers are now expecting the option to shop online – even in the manufacturing industry. And that demand is only increasing.
So how do you meet it? With a digital customer portal, your business is suddenly open 24/7. It gives your customers access to product information, reseller pricing, sales materials – and, of course, the ability to place orders.
The potential is significant. In the manufacturing sector, 40% of companies offer customised solutions where the product is made to order. This is exactly where a digital customer portal creates strong opportunities to digitise the sales process.
Source: Hesehus, 2025; Cphbusiness, 2025

Establish the foundation in the back office that enables the screen to turn strategically towards the market and the customers. This is achieved through a CPQ platform that replaces Excel sheets by taking structured care of Configuration, Pricing and Quoting. This improves the transition from sales to production by minimising wrong orders, reducing lead time and at the same time providing full transparency in even quite complex quotation processes.

The configurator is taken online and turned towards the market as a marketing engine. It provides an opportunity to engage with new potential customers and demonstrate skills in a "trial configurator" - it provides traffic and the relevance will result in qualified leads.

The configurator can not only be targeted at new potential customers, but also as sales to existing customers who can use the configurator as a self-service portal. Offers will be given to the customer with customer-specific prices, after which the internal salesperson will be able to review the final details of the offer before the offer is converted into an order.

The after-sales phase is absolutely essential to give the customer a good service experience and increase customer value. Based on the known configured solutions that have already been purchased by the customer, relevant spare parts and service solutions can be offered.
With the new ege.dk, we have a visually attractive website that has been praised by our customers. It is important to us, because we are a design company that must be able to inspire. At the same time, we have made the right integrations for our marketing systems, so that we can now offer interested customers more help earlier in the process.